Job Description

Administrative Assistant - Community & Economic Development Office

The Community & Economic Development (CED) Department is seeking a self?motivated, detail?oriented individual committed to providing excellent customer service to fill a recently vacated Administrative Assistant position. This role involves a variety of administrative tasks that support the operations of the CED Department. The ideal candidate will be highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment, while working both collaboratively and independently to help achieve departmental goals. Occasional evening meetings may be required.

Responsibilities

• Support CED front office duties, which include, but are not limited to responding to phone calls, emails, questions, and working with walk?in customers in a professional manner
• Provides routine administrative support for the CED Department
• Supports the CED Office Manager, Building Commissioner, and Director of CED by providing routine administrative and secretarial support
• Provides exceptional organizational, communication, and technology skills, as well as the ability to manage a wide range of administrative tasks in a fast?paced, public?facing environment
• Provides excellent customer service to residents, applicants, landowners, and staff
• Schedules meetings, site visits, and inspections, in addition to the management of calendars
• Processes a variety of permits (ex. building, electrical, gas, parking, plumbing, signs, etc.)
• Support necessary research to complete public records requests
• Maintain files, databases, and website updates
• Prepare and maintain forms, reports, correspondence and related information
• Prepare meeting minutes and transcripts
• Other duties as assigned

Qualifications

The ideal candidate is well organized, customer?service oriented, has excellent communication and time?management skills, works collaboratively and independently, in addition to:

• High school diploma or equivalent is required
• Minimum of 3 years of Administrative Assistant, Clerical, Secretarial, Customer Service experience preferred
  
• Experience with software such as Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe, Google Workspace
• Knowledge of OpenGov or other municipal permitting software is beneficial
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing
• General knowledge of municipal government operations is a plus
• Bilingual is beneficial, but not required

Starting Rate/Salary Range

Starting rate is $26.5265 per hour at Step 1. The full salary range is from $26.5265-$31.8887 per hour, with an annual step increase as outlined in the union agreement. This full?time position is 37.5 hours per week and includes health benefits, paid time off, and paid holidays.

How To Apply

Interested candidates should submit a cover letter and resume in a single PDF to hr@natickma.org. A review of resumes/applications will begin immediately. Candidates will be contacted for an interview if the qualifications are met. If you are interviewed, you will be required to submit two professional references. This position will remain open until it is filled.

EOE

Job Details

• Seniority level Mid?Senior level
• Employment type Full-time
• Job function Administrative
• Industry Government Administration

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