Desktop Support Tech Information Systems/Full-Time Job at CHRISTUS Health, Santa Fe, NM

a1RrNWtWa0JEM0hUSlVSRytLVnQwTDZtWUE9PQ==
  • CHRISTUS Health
  • Santa Fe, NM

Job Description

Job Description

Description

POSITION SUMMARY:  The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality.  Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.  The Desktop Support Technician I is responsible for delivering high quality, cost effective solutions to all levels of users.  This includes support for both the technology and processes.  The Desktop Support Technician I is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.

Requirements

MINIMUM QUALIFICATIONS:

EDUCATION:  High School degree or equivalent required. Post high school Information Systems course work preferred.

CERTIFICATION/LICENSES: IT based certification preferred. A Valid New Mexico Driver’s License required.

SKILLS:

  • Demonstrated customer service skills
  • Basic knowledge of desktop operating systems and related software required
  • Ability to maintain good customer relations with the ability to explain complex solutions and problems to users (regardless of their technical ability)
  • Excellent problem solving and communication skills
  • Good technical writing and documentation skills.

EXPERIENCE: One-year experience in the installation, maintenance, troubleshooting and support of Personal Computers preferred.

NATURE OF SUPERVISION:

-Responsible to: Manager, Desktop Support Services

ENVIRONMENT:

- Bloodborne pathogens-A

General office setting with exposure to computer room environment. Exposure to patient care and ancillary biohazards. Extended video display exposure and use of keyboard.

PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. May be required to reach objects typically not in excess of 5 lbs. up to 8 ft. above the floor with the assistance of a step stool. Extended use of video display terminal and keyboard utilizing sound ergonomic principles.

Job Tags

Full time, Work at office,

Similar Jobs

Balcones Recycling

Scale Operator Job at Balcones Recycling

 ...Scale House Operator Circular Services is the largest privately held recycling and organics service provider in the U.S. It operates over 25 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable... 

Apex Systems

Bioinformatics Scientist Job at Apex Systems

 ...A fast-paced biotech team is seeking a Computational Biologist to lead bioinformatics efforts in antibody discovery and engineering. This role is ideal for someone who thrives at the intersection of data science and molecular biology, and is excited to contribute to the... 

Unifi

Airport Supervisor Job at Unifi

 ...Airport Customer Service Supervisor - LGB The Unifi Customer Service Supervisor is responsible for supervising employees to their assigned shifts to ensure the daily activities are performed safely and efficiently. Supervisors make sure that the customer service staff... 

Crown Cork & Seal USA, Inc.

Night Shift Electrician Job at Crown Cork & Seal USA, Inc.

 ...Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods.At Crown, we are...  ...manufactures a variety of packaging solutions for soft drinks, craft beers, coffees, and teas as well as new energy drinks. Crown Beverage... 

Golf Course Superintendents Association of America (GCSAA)

Golf Course Superintendent Job at Golf Course Superintendents Association of America (GCSAA)

 ...Position Summary The Golf Course Superintendent is responsible for the overall management, maintenance, and agronomic performance of the Clubs golf courses. This role provides leadership for all golf course maintenance operations, including turf management, irrigation...